Ministry of Government Services
May 19, 2011 Your Ministry of Employee Relations Committee (MERC) did not agree or sign off on the employer’s plan to extend hours at 33 ServiceOntario counters .
May 3, 2011 Your MERC Team continues to meet with the
Employer to discuss how changing hours of operation can work to the benefit of
Read the Memorandum from
the Deputy Minister
Read the Ministry’s Q & As
Q&A about the new ServiceOntario CSR
March 31, 2010 Many members have voiced concerns about the new
Customer Service Representative (CSR) Classification and OPSEU’s role in the
process. Here are the answers to many of your questions.
March 8, 2010 New ServiceOntario CSR
Classification will have big impact Over 1,000 members will be
affected when ServiceOntario implements the new Customer Service
Representative (CSR) classification.
Shared Services Bureau Archive