Posted  January 13, 2010

Open to OPSEU Members: Member applications will be considered after internal staff applicants
 

TITLE: SECRETARY

LOCATION: Membership Benefits Unit, 100 Lesmill Road, Toronto

REPORTING TO: Supervisor, Strategic Planning & Policy Development

SALARY: $1,164 to $1,216 per week (Range 5 Appendix B)

WORKING CONDITIONS: As provided in the OPSSU Collective Agreement

PRINCIPAL DUTIES:

Under the general direction of the Unit Supervisor, provides secretarial and clerical support to the Department.  Duties include but are not limited to:

• Provides secretarial and clerical support services to the department.

• Responds to straightforward benefits/pension/WSIB/LTIP enquires

• Receives and directs incoming telephone calls to appropriate individuals.

• Takes message and ensure they are transmitted to the proper individual.

• Responds to straightforward questions regarding benefits, WSIB enquires and simple interpretation of the Collective Agreement to the members.

• Responsible for maintaining and updating records from the various databases and ensuring the systems integrity.

• Compiles summary reports from databases for Membership Benefits counsellors, other Staff members or outside organizations.

• Responds to enquiries concerning pre-hearings and hearings.

• Responds to enquiries regarding committee benefit appeals; LTIP, JIBRC, and the OPT.

• Performs other duties as required.

QUALIFICATIONS:

• Requires secretarial and clerical skills obtained through at least High School

• completion plus one-year secretarial science certificate.  Two years of secretarial experience is necessary prior to obtaining position. 

• Requires typing speed of 60 w.p.m. and shorthand at 80 w.p.m.

• Requires well developed PC skills in Microsoft Office Suites.

• Requires formal and informal updating on new and changed software packages.

• Requires exposure to Labour/Social Democratic Philosophy.

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