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Private agency ‘temps’ score major arbitration victory

In a ruling that could have far-reaching implications for temporary workers hired from outside private agencies, an arbitrator has ruled in favor of a policy grievance filed by OPSEU which argued that they are entitled to the terms and conditions of the collective agreement.

In a case that dates back to August 2001, arbitrator Rick MacDowell has ruled that temporary employees of the former Ontario Property Assessment Corporation (now called the Municipal Property Assessment Corporation - MPAC) were unjustly excluded from the collective agreement negotiated between OPAC and OPSEU covering the period 2000 – 2002.

OPSEU president Leah Casselman hailed the ruling as “visionary” and said it would have a profound impact on the way current and future temporary employees hired from outside private agencies are treated by their employers.

“The significance of arbitrator MacDowell’s ruling should not be under-estimated. The increased level of temporary workers hired from employment agencies is frightening and this decision should begin to put the brakes on employers who ignore our firm position that temporary workers are, in fact, covered by collective agreements,” said Casselman.

The policy grievance brought forward by OPSEU involved the hiring by MPAC of 64 temporary data-entry clerks when it was found that MPAC did not have enough bargaining unit employees to finish a major overhaul of centralizing assessment and property records. The corporation turned to an outside employment agency, Pro Temps, to source the workers.

In the deal between MPAC and Pro Temps, the corporation paid the agency a flat rate of $17.05 an hour, out of which the agency paid the workers $11 an hour, less statutory deductions – an amount significantly less than the amount contained in the collective agreement for temporary staff. The balance of more than $6 was retained by Pro Temps as its mark up.

MPAC took the position that Pro Temps was the legitimate employer of the temporary workers because it retained fundamental control over the employment arrangement.

In its policy grievance, OPSEU challenged MPAC’s interpretation of the employees’ relation to Pro Temps. The union argued there was no functional separation between bargaining unit employees and agency staff; therefore, there had not been a legitimate act of “true” contracting out.

MacDowell sided with OPSEU. In his decision, the arbitrator ruled that MPAC had improperly failed to apply the collective agreement to the 64 affected workers. He pointed out that the recognition clause of the collective agreement obligated the employer to recognize OPSEU as the “sole and exclusive” bargaining agent for “all employees of the employer,” and that the term “employees” was clearly defined in the collective agreement to include “regular and temporary employees.”

MacDowell cited several reasons for his decision, including the fact that MPAC exercised direction and control over the employees’ work; that it bore the burden of remuneration and that it maintained the authority to hire and fire the temporary employees.

As a result of the arbitrator’s findings, MPAC was directed to pay over a sum of money to OPSEU to cover the amount that would have been deducted from the 64 workers in union dues.

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